Solid Rock repairs heat pumps that have stopped heating, iced over, or lost cooling on Colorado Springs homes that depend on one outdoor unit year-round. Heat pump repair here includes the refrigeration circuit, reversing valve, defrost control, and backup heat, because a failure in January is a no-heat call.
We diagnose before we quote. If a compressor or coil is not worth saving, you get that answer with installation options instead of a trail of unsuccessful parts.
Professional service built around your home
Heating and cooling diagnosis
We test the unit in the mode that failed, then verify the opposite mode so a reversing-valve or control issue is not left behind.
Defrost and backup heat
Iced coils, stuck defrost, and silent backup heat are common local failures. We correct the control sequence, not only chip ice off the unit.
Emergency heat pump service
If both the heat pump and backup heat are down, it is treated as an emergency heating call with after-hours dispatch.
HVAC needs in Colorado Springs
Defrost cycles work harder with dry cold and wind. Backup electric strips or a paired furnace have to actually come on when the heat pump cannot keep up. A repair that only looks at summer cooling will miss a winter control board or outdoor sensor that fails after the first hard freeze.
Signs you need heat pump repair
- The outdoor unit ices over and stays iced
- Cold air in heat mode with backup heat never starting
- Cooling that worked last summer and died this spring
- Unusual noise from the outdoor fan or compressor
- Short cycling or error codes on the thermostat
Why homeowners choose Solid Rock
Solid Rock Heating and Air Conditioning is a family and veteran-owned HVAC company led by Josh and Tammy Sanders from 5610 Fantasia Dr in Colorado Springs. The team is licensed, insured, and independent, with 24/7 emergency service, a military discount, Wells Fargo financing, and maintenance agreements that include replacement filters.
Solid Rock Heating and Air Conditioning is family and veteran-owned by Josh and Tammy Sanders. The shop at 5610 Fantasia Dr serves Colorado Springs with 24/7 emergency service, Wells Fargo financing, and a military discount.
Related heating and cooling services
Frequently asked questions
Can you repair a heat pump the same day?
Many electrical and control repairs are completed on the first visit when parts are stocked. Compressors and coils may require a follow-up with ordered parts.
Do you repair ductless heat pumps too?
Yes. Ductless mini split heat pumps are repaired by the same team. Larger multi-zone issues may be handled on the ductless service page path.
Is emergency service available?
Yes. No-heat heat pump failures are taken 24/7 at 719-505-2027.
Schedule service in Colorado Springs
Tell us what your system is doing and where you are located. Solid Rock will help you plan the next step.
